Items must be returned with all original packaging and accessories
Items must be returned within allowed Period
How PowRkraft Calculates Refund Amounts
When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased.
If you return an item and the reason for return is not a result of a PowRkraft.com error, the cost of return shipping will be deducted from your refund. If you choose the self return option, you'll pay the cost charged by the carrier selected.
Partial refunds/restocking fees:
If You Return Items in original condition past the return window*, You'll Receive 80% of the item's price.
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to a PowRkraft.com error, You'll Receive Up to 50% of the item's price.
*For most items the return window is 60 days after shipment date. To check the return window for an item you have ordered, go to 60-Day Trial.
Note: Some products have additional conditions that may apply.
How Refunds Are Issued Most refunds are issued based on the payment method used at the time of purchase. In some cases, this is not possible.
Note: It may take 2-3 business days after refund is process for it to display on your credit card statement.
If your original order was placed using a Currency Converter, the refund will be issued in your local currency and will be calculated with the same rate used when you placed your order.
Betst Products, llc may determine that a refund can be issued without requiring a return. If you aren't required to return your item back for a refund, you will be notified by a Customer Service Associate.
Gift Returns: The type of refund or credit you received depends on how the gift was purchased and how it was returned. For more information about gift refunds, go to Return a Gift.
If your refund doesn't appear in Your Account, and the processing time for your payment method has passed, contact us for further assistance.
Note: After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return.
Pow’R’kraft is the registered trademark of Betst Products, llc. Charges and refunds are processed by Betst Products, llc.